Shipping policy
Thank you for shopping with Kheri Mehal. We are committed to delivering your handcrafted products in a timely and secure manner. Please read our shipping policy below to understand how we handle deliveries.
1. Shipping Locations
We currently ship across Pakistan. For international shipping, please contact us at support@kherimehal.com before placing your order.
2. Processing Time
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All orders are processed within 2–4 business days.
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Custom or made-to-order products may take 7–10 business days before shipping.
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Orders are not shipped or delivered on weekends or public holidays.
3. Estimated Delivery Time
| Location | Estimated Delivery Time |
|---|---|
| Major Cities | 2–5 business days |
| Remote Areas | 5–8 business days |
| International | Varies by country (on request) |
4. Shipping Charges
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Flat rate shipping within Pakistan: PKR [Insert Amount]
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Free shipping on orders over PKR [Insert Amount]
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International shipping charges will be calculated based on destination and weight.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to monitor the status of your shipment.
6. Delays and Exceptions
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Delays may occur due to weather, customs, or courier issues.
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Kheri Mehal is not responsible for shipping delays beyond our control, but we will do our best to keep you informed and assist you.
7. Address Accuracy
Please ensure that all shipping details provided are correct. We are not responsible for orders delayed, lost, or returned due to incorrect addresses.
8. Damaged or Lost Packages
If your package is lost or arrives damaged:
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Contact us within 48 hours of delivery.
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Include your order number and photos of the packaging/product (if applicable).
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We will coordinate with the courier and assist in resolving the issue.
9. Contact Us
For questions or concerns regarding your shipment:
📧 Email: kherimehal@gmail.com
🌐 Website: www.kherimehal.com